At ASC365 Responsible Gaming

1. ASC365's Responsible Gaming Commitment

ASC365 is more than just a betting and casino platform — we genuinely care about the wellbeing and happiness of our members. Responsible Gaming means enjoying gaming in a way that doesn't negatively affect other areas of your life.

We believe gaming is entertainment — not a source of income. To foster a culture of Responsible Gaming at ASC365, we encourage every member to play mindfully, within their limits, and with their safety in mind. Our platform offers a range of tools and features to help you stay in control of your gaming habits.

We follow internationally recognised guidelines to ensure Responsible Gaming, and our technology and support team are always here for you. Whenever you feel gaming is getting out of control, reach out to us — we're ready to help.

2. Age Verification & 18+ Policy

Only individuals aged 18 or above may register and play at ASC365. This is one of our strictest policies, and there are no exceptions. Keeping minors away from gambling is part of our social responsibility.

• At the Time of Registration Date of birth is collected and verified.
• During the KYC process Age is confirmed through a national ID card or passport.
• If You Are Unsure Additional documents may be requested at any time.
• If a Minor Is Detected The account will be closed immediately and all balances will be refunded.

3. Benefits of Setting Limits

ASC365 puts you in control of your own gaming limits. Use these tools to manage your bets, deposits, and time spent playing. The most effective way to game responsibly is to set your limits before you start.

• Deposit limit: Set a maximum deposit limit on a daily, weekly, or monthly basis.
• Bet Limits: Decide on the maximum amount in BDT you are willing to place on any single bet.
• Loss limit: Set a limit on the maximum amount in BDT you are willing to lose within a given period.
• Session Time Limits: Set a time limit for how long you play in one session.
• Cooldown period: Take a break from gaming for a set period of time.

4. Self-Exclusion

If you feel that gaming is having a negative impact on your life and you need a complete break, use ASC365's self-exclusion feature. Activating this option will prevent you from accessing our platform for a specified period.

• Short-Term Exclusion: Temporarily deactivate your account for 1 week to 6 months.
• Long-Term Exclusion: Close your account for 1 year or longer.
• Permanent Exclusion: There is also an option to permanently close your account.

No promotional emails or notifications will be sent while self-exclusion is active. Your account can only be reactivated once the exclusion period has ended.

5. Signs of Problem Gaming

Problematic gaming or gambling addiction often develops gradually and can be hard to recognize on your own. Be alert to the following signs and seek help promptly if you notice them:

• You keep placing larger bets in an attempt to recover money you have lost.
• You're neglecting family, friends, or work because of gaming.
• You want to stop playing but can't, or feel restless when you try.
• You're taking on debt or selling assets to fund gaming.
• You're being dishonest with family about your gaming habits.
• You find no enjoyment outside of gaming or feel low without it.

6. Tips for Building Healthy Gaming Habits

Awareness and self-control are the cornerstones of responsible gaming. Follow the tips below to keep gaming a fun and enjoyable experience at all times:

• Set a Budget: Set a fixed budget in BDT for gaming each week or month — and stick to it.
• Set Time Limits: Decide in advance how long you'll play, and stop when the time is up.
• Accept Your Losses: Losing bets is a normal part of gaming — never chase your losses with more bets.
• Keep a Cool Head: Avoid gaming when you are feeling emotionally distressed or in a bad mood.
• Keep other hobbies: Don't make gaming your only hobby — spend time on other interests and activities too.
• Take Regular Breaks: Take regular breaks instead of playing for long stretches without stopping.
• Inform Your Family: Let the people close to you know that you game — hiding it is a sign of addiction.

7. Get Support

You're not alone with gaming problems. The ASC365 support team is here for you 24/7. If you feel gaming is having a negative impact on your life, don't hesitate to reach out.

• ASC365 Support: [email protected] — Support available in Bangla, 24 hours a day, 7 days a week.
• Live Chat: Get instant support through live chat on our platform.
• Changing account limits: Contact our support team at any time and we will adjust your limits accordingly.

8. Parental Controls

If your child uses your device, it's important to block their access to online gaming and betting sites. ASC365 recommends that parents take the following steps:

• Password Protection: Keep your ASC365 account password private and away from your children.
• Device lock: Use a PIN or password on your mobile device and computer.
• Parental Controls: Block gaming sites at the browser or router level.
• Talk openly: Talk to your children about the risks of gambling and online betting.